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Gundam Express Australia Groovy E-Gift Card

$50.00 AUD
Value
From $10
4 × $12.50
PayPal Mastercard
Visa american-express
Google Pay Shop Pay
Key features
Returns & Refunds
  1. Australian Consumer Law Compliance: Gundam Express Australia strictly adheres to the Australian Consumer Law for all transactions.
  2. Contact Process for Issues: If you encounter any issues with your purchase, you should first contact Gundam Express Australia via email at support@gundamexpressaustralia.com.au, describing the problem and providing photos and contact details.
  3. Response and Advice: Gundam Express Australia will promptly respond to your email to discuss the issue and advise on the next steps.
  4. USA Customer Policy: USA customers are not eligible for returns, refunds, or compensation for any issues including lost, stolen, or incorrectly delivered items.
  5. Return Conditions for AU and NZ: Items must be returned in their original, undamaged, and resalable packaging if requested by Gundam Express Australia.
  6. Refund and Replacement Policy: Australian and New Zealand customers may receive replacements or refunds for reasons like change of mind (before dispatch with a restocking fee), incorrect items, lost/stolen/damaged parcels during delivery, missing parts, or inability to supply an item. Gundam Express Australia will give you a Reply Paid number for you to return these items at no cost to you at your local Australia Post outlet.
  7. Non-refundable Items: Items that cannot be refunded include those that are opened, used, partly assembled, lost parts, self-damaged items, or items found with no issues.
  8. Duplication Promise: Returns are accepted if you receive a duplicate gift, provided the item is returned in resalable condition and at your own expense.
  9. Pre-Order Cancellation: While pre-order refunds are typically not offered, requests will be considered but subject to a 10% restocking and administration fee.
  10. Restocking and Administration Charge: A 10% fee applies to canceled orders or refunds to cover non-refundable third-party fees, calculated on the total value of the products and shipping costs.
Series FAQ

Gundam Express Australia Groovy E-Gift Card

Let your loved ones know how special they are to you with a Gift Card. Our store has a variety of options for them to select the perfect gift. All Gift Cards are delivered by email with redemption instructions.

Gift Card

Gundam Express Australia's gift cards offer the perfect Gunpla gift experience. Add a personal touch with custom video messages, making your gift truly memorable. Our cards come with instant digital delivery and no expiry date, allowing recipients to choose their ideal Gundam model kit at their own pace. Expert guidance...

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Gift Card

Frequently Asked Questions

How can I purchase a Gundam Express Australia gift card, and what denominations are available?

You can purchase a Gundam Express Australia gift card on our website. We offer five different denominations, and you can also mix and match these amounts.

How are the gift cards delivered, and how do I redeem them?

The gift cards are delivered via email and contain instructions on how to redeem them during the checkout process on our website. Simply follow the provided instructions to use the gift card for your purchase.

Do the gift cards have an expiration date, and are there any additional fees?

Our gift cards have no expiration date, ensuring you can use them at your convenience. Additionally, there are no additional processing fees associated with our gift cards.

Can I exchange the gift card for cash?

No, our gift cards cannot be exchanged for cash. They are intended for use on our website to purchase Gundam products and merchandise.

If I only spend part of the amount on my gift card, what happens to the balance and how can I check this?

The balance of your Gundam Express Australia gift card will remain on the card for future use if it is not entirely used during a single purchase. You can check the remaining balance of your gift card by following these steps:- Visit the Gundam Express Australia website. Log in to your account if you have one. If you don't, you may need to create one. Once logged in, navigate to the "Gift Cards" or "My Account" section. Look for an option to check your gift card balance. It may be labeled as "Check Balance," "View Balance," or something similar. Enter the gift card code or number from your email or the physical card, if applicable. Click or tap the "Check" or "Submit" button. The website will then display the remaining balance on your gift card. If you encounter any issues or have trouble finding the balance check option, you can also contact Gundam Express Australia's customer support for assistance.

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